Shieldy Blog
Expert guides on Shopify fraud prevention, store security, and EU compliance.
The 12 Most Common Types of Shopify Fraud in 2026
A field guide to the 12 fraud patterns hitting Shopify stores this year — card testing, COD non-acceptance, friendly fraud, triangulation, promo abuse, and more.
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EU Right of Withdrawal Explained for Shopify Merchants
A practical breakdown of the EU right of withdrawal for Shopify sellers — what it is, who it applies to, your core obligations, and how to implement it cleanly.
Winning Chargeback Representment on Shopify
A practical playbook for Shopify merchants on building a winning chargeback representment packet, decoding reason codes, hitting deadlines, and knowing which disputes are worth fighting.
EU Directive 2023/2673: What Shopify Sellers Must Do
A clear guide to EU Directive 2023/2673 for Shopify merchants — what it standardizes, the duties it imposes, key deadlines, and the cost of ignoring it.
How to Lower Your Chargeback Ratio Fast
Understand exactly how the chargeback ratio is calculated, the danger thresholds that trigger monitoring programs, and a prevention stack that brings the number down fast.
The 14-Day Withdrawal Period: A Shopify Seller's Guide
Learn exactly when the EU 14-day withdrawal period starts, how it can stretch to 12 months, and how to count the days correctly as a Shopify seller.
Shopify Fraud Analysis vs. Third-Party Apps
A fair, factual comparison of Shopify's built-in fraud analysis and dedicated fraud apps like Shieldy, covering what each does, where the built-in tool stops, and when you need more.
The Model Withdrawal Form: Requirements for Shopify Stores
What the EU model withdrawal form must contain, how to provide it on a Shopify store, and why you must accept any clear statement of withdrawal.
Preventing Promo Code and Coupon Abuse
A tutorial on stopping promo and coupon abuse on Shopify, covering multi-account signups, referral gaming, one-per-customer enforcement, and the detection controls that catch it.
Right of Withdrawal vs. Return Policy: Key Differences
The EU right of withdrawal and your return policy are not the same thing. Understand the differences in shipping costs, refund timing, and why you need both.
Gift Card Fraud on Shopify: How to Stop It
A tutorial on the main gift card fraud tactics on Shopify, including enumeration attacks and laundering stolen cards into gift cards, plus the concrete controls that stop each one.
Legally Required Withdrawal Confirmation Emails
EU law expects you to acknowledge a customer's withdrawal without delay. Learn what a compliant confirmation email must contain and how to automate it in your Shopify store.
How to Block Fake and Test Orders
Learn to recognize card-testing probes, $0 and low-value fake orders, and bot-driven checkout abuse, then block them at the checkout before they ever hit your store.