BlocklyEU & UK compliance guides for Shopify
Plain-English guides to EU and UK consumer law for Shopify stores: the 14-day right of withdrawal, refunds, pre-contractual information, VAT and the Digital Services Act.
EU Right of Withdrawal Explained for Shopify Merchants
A practical breakdown of the EU right of withdrawal for Shopify sellers — what it is, who it applies to, your core obligations, and how to implement it cleanly.
EU Directive 2023/2673: What Shopify Sellers Must Do
A clear guide to EU Directive 2023/2673 for Shopify merchants — what it standardizes, the duties it imposes, key deadlines, and the cost of ignoring it.
The 14-Day Withdrawal Period: A Shopify Seller's Guide
Learn exactly when the EU 14-day withdrawal period starts, how it can stretch to 12 months, and how to count the days correctly as a Shopify seller.
The Model Withdrawal Form: Requirements for Shopify Stores
What the EU model withdrawal form must contain, how to provide it on a Shopify store, and why you must accept any clear statement of withdrawal.
Right of Withdrawal vs. Return Policy: Key Differences
The EU right of withdrawal and your return policy are not the same thing. Understand the differences in shipping costs, refund timing, and why you need both.
Legally Required Withdrawal Confirmation Emails
EU law expects you to acknowledge a customer's withdrawal without delay. Learn what a compliant confirmation email must contain and how to automate it in your Shopify store.
When the Right of Withdrawal Doesn't Apply (EU Exceptions)
The 14-day withdrawal right has real limits. Here are the EU exemptions — perishables, custom goods, sealed hygiene items, digital content and more — and how to apply them correctly.
Digital Content & the EU 14-Day Right of Withdrawal (Art. 16(m))
Digital downloads can be exempt from the 14-day withdrawal right — but only if you capture express consent and an acknowledgment of loss before delivery. Here's how to do it right.
Refund Obligations Under the EU Right of Withdrawal
The 14-day withdrawal right comes with strict refund rules — original payment method, standard delivery costs included, and limited grounds to withhold. Here's what Shopify merchants owe.
Building a Withdrawal Audit Trail for EU Compliance
If a withdrawal is ever challenged, your records decide the outcome. Learn what to log for each request, how PDF audit reports help, and how long to keep everything.
The EU Omnibus Directive: What Shopify Sellers Need to Know
The EU Omnibus Directive reshaped how Shopify stores show discounts and reviews. Learn the prior-lowest-price rule, fake-review bans, and how it fits withdrawal duties.
GDPR vs. EU Consumer Rights: A Shopify Compliance Map
GDPR and EU consumer rights are two different regimes Shopify sellers often confuse. Here's what each covers, where they overlap, and a practical checklist for both.
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