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Fraud prevention fundamentals

The core concepts behind e-commerce fraud prevention — risk signals, AVS and 3-D Secure, chargeback reason codes and how fraud scoring decides what to block.

18 articles in FundamentalsPage 2 of 2
CGNAT & Mobile Carrier IPs: Block or Allow?
Fundamentals7 min read

CGNAT & Mobile Carrier IPs: Block or Allow?

Thousands of mobile shoppers can share a single IP address thanks to carrier-grade NAT. Learn how CGNAT works, why blocking a mobile IP can shut out hundreds of real customers, and how to filter fraud without over-blocking.

2026-05-15
The True Cost of a Chargeback Fee
Fundamentals7 min read

The True Cost of a Chargeback Fee

The $15 chargeback fee is the smallest part of what a dispute really costs you. Between lost goods, shipping, staff time, and ratio damage, a single chargeback can wipe out the profit from a dozen good orders.

2026-04-11
The Consumer Rights Directive: A Merchant Overview
Fundamentals7 min read

The Consumer Rights Directive: A Merchant Overview

The EU Consumer Rights Directive sets the ground rules for selling online to European shoppers. Here's a plain-language map of your core duties — from pre-contract info to the right of withdrawal.

2026-04-09
Disputes vs. Chargebacks: What's the Difference
Fundamentals6 min read

Disputes vs. Chargebacks: What's the Difference

Merchants use 'dispute' and 'chargeback' interchangeably, but they sit at different stages of the same lifecycle. Understanding inquiries, chargebacks, and Shopify timelines helps you respond faster and win more.

2026-03-04
Chargeback Reason Codes Explained
Fundamentals7 min read

Chargeback Reason Codes Explained

Every chargeback arrives with a cryptic reason code that tells you why the bank reversed the sale. Learn the major card-network families, what each really means, and how to respond.

2026-02-11
ASN vs. ISP Blocking on Shopify: What's the Difference
Fundamentals7 min read

ASN vs. ISP Blocking on Shopify: What's the Difference

ASN and ISP blocking sound similar but target different layers of the internet. Learn what an Autonomous System Number really is, how it differs from an ISP, and when each is the right lever for stopping fraud on Shopify.

2026-01-22
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