BlocklyGuides to protect & grow your Shopify store
Practical playbooks on fraud prevention, checkout optimization and EU compliance — written by the team behind our apps.
The 14-Day Refund Timeline After Withdrawal
When an EU shopper withdraws, the 14-day refund clock starts ticking. Learn exactly when it begins, which refund method the law requires, and when you can legally withhold money until the goods come back.
Fraud Prevention for Fashion & Apparel Stores
Fashion stores battle wardrobing returns, sizing chaos, and drop-hype bots all at once. Learn how to separate honest sizing returns from abuse, tame launch bots, and keep chargebacks low without punishing loyal shoppers.
Incident Response During a Fraud Attack
When a card-testing or bot attack hits your Shopify store, minutes matter. This runbook walks you through detecting, containing, blocking, and reviewing a live fraud incident so you can act instead of panic.
Partial Withdrawals: Refunding Part of an Order
A customer wants to return two of five items and keep the rest. Here is how partial EU withdrawals work on Shopify, from proportional refunds to shipping math.
Spotting Bot Traffic in Your Analytics
Bots quietly inflate your Shopify analytics, drain ad budget, and hide real customer behavior. Learn the telltale patterns in sessions, bounce, and geo data that separate automated traffic from genuine shoppers.
Building a Fraud Review Queue
Held orders pile up fast and every hour of delay costs conversions. Here is how to build a fraud review queue with priority rules, SLAs, and tags so nothing slips and good customers ship fast.
Chargeback Alerts (Ethoca/Verifi) for Shopify
Pre-dispute alerts from Ethoca and Verifi let you refund a fraud complaint before it becomes a chargeback. Here is how the networks work and when to refund versus fight.
Loyalty & Rewards Points Fraud
Points are money, and fraudsters treat them that way. From points farming to account takeover, learn how loyalty programs get drained and the controls that protect your rewards balance at checkout and login.
Charging for Diminished Value of Returned Goods
When a returned item comes back worn, scratched, or clearly used beyond testing, EU rules let you deduct for diminished value. Here is where the line sits.
Shopify & Brexit: UK Consumer Rules for Selling to the UK
Selling to UK shoppers after Brexit means following UK consumer law, not EU rules. Learn the Consumer Contracts Regulations, the 14-day cancellation right, and where UK rules diverge from the EU.
ASN vs. ISP Blocking on Shopify: What's the Difference
ASN and ISP blocking sound similar but target different layers of the internet. Learn what an Autonomous System Number really is, how it differs from an ISP, and when each is the right lever for stopping fraud on Shopify.
Fraud Prevention for Digital Download Stores
Instant delivery means instant risk. Digital download stores face chargebacks with nothing to recover, license-key abuse, and refund fraud. Learn how to lock down delivery and screen orders before the file leaves your server.
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