Practical playbooks on fraud prevention, checkout optimization and EU compliance — written by the team behind our apps.

Learn exactly when the EU 14-day withdrawal period starts, how it can stretch to 12 months, and how to count the days correctly as a Shopify seller.

A fair, factual comparison of Shopify's built-in fraud analysis and dedicated fraud apps like Blockly, covering what each does, where the built-in tool stops, and when you need more.

What the EU model withdrawal form must contain, how to provide it on a Shopify store, and why you must accept any clear statement of withdrawal.

A tutorial on stopping promo and coupon abuse on Shopify, covering multi-account signups, referral gaming, one-per-customer enforcement, and the detection controls that catch it.

The EU right of withdrawal and your return policy are not the same thing. Understand the differences in shipping costs, refund timing, and why you need both.

A tutorial on the main gift card fraud tactics on Shopify, including enumeration attacks and laundering stolen cards into gift cards, plus the concrete controls that stop each one.

EU law expects you to acknowledge a customer's withdrawal without delay. Learn what a compliant confirmation email must contain and how to automate it in your Shopify store.

Learn to recognize card-testing probes, $0 and low-value fake orders, and bot-driven checkout abuse, then block them at the checkout before they ever hit your store.

The 14-day withdrawal right has real limits. Here are the EU exemptions — perishables, custom goods, sealed hygiene items, digital content and more — and how to apply them correctly.

Serial returners, wardrobing, and item-not-received claims quietly drain margins. Here are the policy and detection controls that curb refund abuse without punishing honest shoppers.

Digital downloads can be exempt from the 14-day withdrawal right — but only if you capture express consent and an acknowledgment of loss before delivery. Here's how to do it right.

B2B fraud looks different: net-terms defaults, fake purchase orders, and impersonated buyers on large orders. Here's how to verify buyers and add controls for high-value wholesale.
Block fraud, customize checkout and stay EU-compliant with apps built by the team behind this blog.