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Guides to protect & grow your Shopify store

Practical playbooks on fraud prevention, checkout optimization and EU compliance — written by the team behind our apps.

219 articlesPage 3 of 19
The 14-Day Withdrawal Period: A Shopify Seller's Guide
Compliance6 min read

The 14-Day Withdrawal Period: A Shopify Seller's Guide

Learn exactly when the EU 14-day withdrawal period starts, how it can stretch to 12 months, and how to count the days correctly as a Shopify seller.

2026-09-08
Shopify Fraud Analysis vs. Third-Party Apps
Comparison7 min read

Shopify Fraud Analysis vs. Third-Party Apps

A fair, factual comparison of Shopify's built-in fraud analysis and dedicated fraud apps like Blockly, covering what each does, where the built-in tool stops, and when you need more.

2026-09-06
The Model Withdrawal Form: Requirements for Shopify Stores
Compliance6 min read

The Model Withdrawal Form: Requirements for Shopify Stores

What the EU model withdrawal form must contain, how to provide it on a Shopify store, and why you must accept any clear statement of withdrawal.

2026-09-04
Preventing Promo Code and Coupon Abuse
Tutorial7 min read

Preventing Promo Code and Coupon Abuse

A tutorial on stopping promo and coupon abuse on Shopify, covering multi-account signups, referral gaming, one-per-customer enforcement, and the detection controls that catch it.

2026-09-02
Right of Withdrawal vs. Return Policy: Key Differences
Compliance6 min read

Right of Withdrawal vs. Return Policy: Key Differences

The EU right of withdrawal and your return policy are not the same thing. Understand the differences in shipping costs, refund timing, and why you need both.

2026-08-30
Gift Card Fraud on Shopify: How to Stop It
Tutorial7 min read

Gift Card Fraud on Shopify: How to Stop It

A tutorial on the main gift card fraud tactics on Shopify, including enumeration attacks and laundering stolen cards into gift cards, plus the concrete controls that stop each one.

2026-08-28
Legally Required Withdrawal Confirmation Emails
Compliance6 min read

Legally Required Withdrawal Confirmation Emails

EU law expects you to acknowledge a customer's withdrawal without delay. Learn what a compliant confirmation email must contain and how to automate it in your Shopify store.

2026-08-26
How to Block Fake and Test Orders
Tutorial6 min read

How to Block Fake and Test Orders

Learn to recognize card-testing probes, $0 and low-value fake orders, and bot-driven checkout abuse, then block them at the checkout before they ever hit your store.

2026-08-24
When the Right of Withdrawal Doesn't Apply (EU Exceptions)
Compliance7 min read

When the Right of Withdrawal Doesn't Apply (EU Exceptions)

The 14-day withdrawal right has real limits. Here are the EU exemptions — perishables, custom goods, sealed hygiene items, digital content and more — and how to apply them correctly.

2026-08-22
Stopping Refund and Return Abuse
Tutorial6 min read

Stopping Refund and Return Abuse

Serial returners, wardrobing, and item-not-received claims quietly drain margins. Here are the policy and detection controls that curb refund abuse without punishing honest shoppers.

2026-08-20
Digital Content & the EU 14-Day Right of Withdrawal (Art. 16(m))
Compliance6 min read

Digital Content & the EU 14-Day Right of Withdrawal (Art. 16(m))

Digital downloads can be exempt from the 14-day withdrawal right — but only if you capture express consent and an acknowledgment of loss before delivery. Here's how to do it right.

2026-08-18
Fraud Prevention for B2B & Wholesale Stores
Industry Guide6 min read

Fraud Prevention for B2B & Wholesale Stores

B2B fraud looks different: net-terms defaults, fake purchase orders, and impersonated buyers on large orders. Here's how to verify buyers and add controls for high-value wholesale.

2026-08-16
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