Plain-English guides to EU and UK consumer law for Shopify stores: the 14-day right of withdrawal, refunds, pre-contractual information, VAT and the Digital Services Act.

EU product liability rules decide who pays when a product causes harm. Learn how producer and importer liability works, why record-keeping matters, and what Shopify sellers should put in place.

Germany's Widerrufsrecht has strict rules on the Widerrufsbelehrung, deadlines, and refunds. Here is what cross-border Shopify sellers must get right to avoid extended windows and penalties.

Made-to-order and personalized products are exempt from the EU right of withdrawal — but only if they genuinely qualify. Learn what counts as custom, and how to avoid abusing the exemption.

An imprint (Impressum) is a mandatory legal notice for many EU online shops. Learn what it must contain, which countries require it, and exactly where to place it on Shopify.

Subscriptions complicate the 14-day right of withdrawal. Here is how it applies to the first delivery, recurring shipments, and services that start immediately.

European cookie rules require prior consent before non-essential trackers fire. Here is how the ePrivacy Directive works, why banners exist, and how Shopify's Customer Privacy API helps you stay compliant.

The EU Geo-Blocking Regulation limits when merchants can treat customers differently by country. Learn what you may and may not block, and how it interacts with fraud-based country filtering on Shopify.

Selling into the EU means your Shopify Terms & Conditions must carry specific mandatory clauses. Here are the ones regulators expect, where to show them, and the gaps that trip merchants up.

Some products lose the right of withdrawal the moment their seal is broken — but only if you handle sealing and labeling correctly. Here's when the hygiene exception applies and how to prove it.

The 14-day right of withdrawal and the 2-year legal guarantee are two different consumer rights that merchants constantly confuse. Here is how they actually differ.

Before a customer clicks buy, EU law requires you to disclose a specific set of information. Miss items and your withdrawal window can extend by up to a year.

The EU Digital Services Act reshapes how online platforms and sellers handle notices, traceability and transparency. Here is what Shopify merchants trading in Europe should understand about their obligations.
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